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Corporate & Strategic Communication Skills for Managers

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Learn Communication Skills, Corporate Communications, Group Communication, Strategic communication & resolting conflicts

What does this course teach you?

Basic Communication Skills
Definition of Communication Elements of Communication Communication Styles FREE RESOURCES Steps in Communication Process Step 1 of Communication Process Step 1 Explained - Goal and preparation Step 1 Explained - Practicing Positive Intent Step 1 Explained - Understanding Assumptions Step 2 of Communication Process Characteristics of Clear Message Three Different Communication Styles Assertive Communication Style Body Language and Signals Third Step in Communication - Seeing Feedback Listening Skiils - Listen with Compassion Listening Skills - Meaning of Paraphrasing Ways to Impove Communication and Knowledge Check Increase Effectiveness of Communication 8 Guidelines for Giving Praise and Feeback Additional Tips for Effectiive Communications
Communication in Organisations & Strategic Communications
Communication Requirements in Business Skills Required in corporate communication Interactive Communications Reason why Communication Fails Communication Channels and Their Problems CC 6 Indications of Incompetent Communication CC 7 other reasons for Communication failure CC 8 Strategic Communication Lineer Model CC 9 Strategic Communication Adaptive Model CC 10 Strategic Communication Interpretive Model CC 11 Strategic Communication in Public Communication CC 12 Resources and Audience for Strategic Public Communication CC 13 Source of Strategic Communication CC 14. Strategic Communication - Summary of three models CC 15. Strategic Communication - Guidelines for Interpretative Models CC 16. Strategic Communication - Public Communications CC 17 Internal Communication - Orientation CC 18 Internal Communication - Moral Compansation and Benefits CC 19 Internal Communication - Organisation Change CC 20 External Communication - Issues Management CC 21 External Communication and PR CC 22 External Communication - Issue Management - Organisation Response CC 23 External Communication - Image Management and Issue Advocacy CC 24 External Communication - Risk and Crisis Communication Case Study on Corporate Strategic Communication
How to Make Strategic Communication Plans
What is Strategy CS - 2 What is Communication Strategy CS - 3 When Communication Strategy is required CS - 4 Why Communication Strategy is required CS - 5 Information We need before Making strategy CS - 6 Setting Goals and Identify Audience CS - 7 Catagorise your Audience to help draft right message CS - 8 Drafting Message to cater your audience CS - 9 Channels and Timing of Communication CS - 10 Resoures risk and Evaluation of communication strategy CS - 11 Summary of Communication Strategy CS - 12 Strategic Communication Plan Template CS 13 Strategic Communication PLan CS 14 Difference Between Strategic and Tactical Communication CS 15 Traditiona Planning and why Refreshed Approached CS 16 Change Management - What are concerns CS 17 Refreshed Approach to Communication Planning CS 18 Possible Problems in Communication Plan, Success measurement CS 19 Measure, Feedback and Manage Cynics CS 20 Social Aspects of Communication Strategy CS 21 Additional PLanning on Social Aspects of Communication Strategy Strategic Communication - American Airlines Case Study
Group Discussions Skills
GC - 1 How to Succeed in Group Comminication GC - 2 Defining Group Communication GC - 3 Elements of Group Communication and Types of Group GC - 4 Advantages and Disadvantages of Group Discussio GC - 5 How to prepare for group Discussion GC - 6 Practice for group Discussion and other aspects GC - 7 Dos and Dont group Discussion
Communication Skills for Conflict Resolution
CR 0 Summary of previous class CR 1. What is conflict - class discussion CR 2 Communication in Conflict CR 3 Meaning of Positive intent in difficult situations CR 4 Positive Intent - Example CR 5 De-escalating Emotions as a method to communicate in Conflicts CR 6 Detached Responsibility method in resolving conflicts CR 7 - Keys to handle Angry Peoples CR 8 Keys to deal with denial CR 9 Uncovering Hidden Agendas CR 10 Giving Negative Feedback CR 11 Receiving Negative Feedback and Excercise
BONUS
BONUS LECTURE

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